Contact information

Customer Service
Email: support@glowfireplace.co.uk
Phone: +44 1491 600 123

Business Hours
Monday to Friday, 9:00 AM to 6:00 PM (GMT, UTC+00:00, London time)
We aim to respond to all inquiries within 24 to 48 business hours.

Order Tracking
Once your order has been shipped, you will receive a tracking number 
by email. You can use this number to track your order directly on 
the carrier's website.

Returns
If you wish to return an item, please contact us at 
support@lumeliving.co.uk with your order number and reason for 
return. Full details are available in our Refund Policy.

Mailing Address
Glowfireplace
56A St Mary's Street
Wallingford
England
OX10 0EL
United Kingdom